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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: March 2026

01

Introduction

Your privacy is important to us. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

02

Data Collection

We collect various types of information in connection with the services we provide, including:

  • Personal Information -- Name, email address, phone number, and other contact details you provide through forms or direct communication.
  • Usage Data -- Information about how you interact with our website, including pages visited, time spent, referring URLs, and browser/device information.
  • Technical Data -- IP address, browser type, operating system, and other technical identifiers collected automatically.
03

Use of Data

The data we collect is used for:

  • Providing, maintaining, and improving our services
  • Communicating with you about our services, updates, and promotional materials
  • Analyzing usage patterns to improve user experience
  • Complying with legal obligations and enforcing our terms
04

Data Sharing

We do not sell, share, or transfer your personal data to third parties, except as necessary to provide our services or comply with legal obligations. Our telephony partner, Twilio, maintains strict standards that consent cannot be sold, shared, or transferred.

05

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

06

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can control your cookie preferences through your browser settings.

07

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at hello@bitlab.co.